User Terms and Conditions

These Terms and Conditions describe the rules that apply to using RTbet Casino. They explain our relationship with users, set out responsibilities for accounts and activity, and describe how promotions, payments and disputes are handled. By accessing or using the platform you agree to follow these terms; we may require verification and compliance checks before allowing certain actions.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only use your real name and valid contact information when registering. Do not share login details or let others access your account. If you suspect unauthorised access you must notify our support team immediately. We may suspend or close accounts where activity indicates fraud, money laundering, bonus abuse or breaches of these terms.

Eligibility requirements

To open and use an account you must be legally permitted to gamble in your jurisdiction and comply with any local laws. You must not open more than one account. We may refuse registration or restrict access where a user is excluded, restricted or otherwise ineligible. Account verification may be required at any time and is mandatory before the first withdrawal.

Acceptable platform use

The platform is provided for lawful, personal use only. You must not use the site for automated betting, to attempt to manipulate games or for commercial activity. Behaviour that interferes with the service, other users or the integrity of games is prohibited. We reserve the right to limit, suspend or close accounts involved in prohibited activity and to withhold funds where rules have been breached.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms published with each offer. Wagering requirements, eligible games, minimum deposits and payment restrictions may apply. Some payment methods might be excluded from promotional eligibility. Bonus funds are separate from real balance until cleared; maximum bet limits may apply during bonus play. Abuse of promotions can lead to bonus removal, loss of winnings and account restrictions.

Deposits and withdrawals

We accept a range of payment methods as shown in the cashier. Minimum and maximum deposit and withdrawal amounts depend on the selected method. Withdrawals are subject to identity and payment verification and may be reviewed before release. Verification typically requires documents to confirm identity and address. Processing times and availability of funds vary by method; delays can occur during security checks or for additional compliance checks.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We will acknowledge complaints and aim to resolve issues promptly. If a dispute remains unresolved you may be advised of internal escalation steps. We do not accept attempts to resolve disputes by interfering with the service or by unlawful means.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified via the site or your account. Continued use of the platform after updates constitutes acceptance of the revised terms. If you do not accept the changes you should stop using the service and close your account where applicable.